Terms of Service

Welcome to the official website of the company RUDOLF HELLAS.

 

The website www.rudolf-hellas.gr has been created to provide immediate and valid information about the products produced by the company.

 

Please read carefully the following terms and conditions of use of this website. The use of www.rudolf-hellas.gr is possible only in accordance with these terms of use and is a presumption that you have read, understood and fully accepted without any reservation the following terms of use. If you do not accept any of them, please abandon www.rudolf-hellas.gr and do not use it further.

 

Company Responsibility

RUDOLF HELLAS is committed to the quality, completeness and validity of the information provided on the website www.rudolf-hellas.gr. It is not responsible or liable for errors due to inadvertent registration of electronic data.

 

RUDOLF HELLAS does not bear any responsibility or liability for damages that may arise from the inability to provide support services due to the nature of the Internet. The company has made a significant effort to create the easy to use and friendly environment of www.rudolf-hellas.gr.

 

Finally, errors in the data entered by the user / customer in forms are not the responsibility of the company.

 

User Responsibility

The responsibility for the general use of the website and for the content of the transactions belongs exclusively to the user / customer. Any illegal use of the website automatically terminates the services provided without notice.

 

Security

 The issue of protection of your personal data is a very serious issue for our company, which is why our company has taken all the necessary measures to ensure maximum security.

 

All transactions made through www.rudolf-hellas.gr are governed by International and European Law governing issues related to e-commerce. All information related to the personal data of our customers is secure and confidential and is provided to us only in case the users of the website wish to contact us and / or receive informative e-mails. All procedures are applied based on Law 2251/1994 which refers to consumer protection.

 

All requests sent online to our company, as well as the information transmitted by the user / customer are confidential and are used in order for its users to have direct and effective communication with the store. Our company does not disclose, transfer, provide or exchange personal data of its customers, unless required by law or court decision.

 

Our company has carried out procedures that protect the personal data that the user / customer enters on the website, using SSL technology – Secure Socket Layer. SSL technology relies on a session key to encrypt data before it is sent over the SSL connection. The server decrypts the security key using its private key and makes a secure connection).

 

Privacy

Users, in order to have direct and effective communication with the store, voluntarily provide information used by www.rudolf-hellas.gr to provide them with answers to specific questions they ask. The information collected by www.rudolf-hellas.gr through the website aims to measure the number of visitors, to determine the requirements of customers for more products and to facilitate transactions with the company.

 

www.rudolf-hellas.gr have strict security regulations so users are sure that the information is not distributed to any other organization or partner that is not connected to www.rudolf-hellas.gr email addresses, or any other information concerning its users and customers.

 

Gathering information

The website of www.rudolf-hellas.gr was designed with the aim that its users can visit it without having to reveal their identity unless they wish. The visitors of our website are asked to provide us with their personal data, only in case they want to contact us. This information is provided on www.rudolf-hellas.gr by submitting a form on our website or by sending an email.

 

When filling out any order form on our website, you will be asked for your name, company, website, your country and your email address. Additionally, you may be asked for more specific information, such as shipping details of an order, invoicing details or details about the offer you have requested. www.rudolf-hellas.gr makes use of the information you give us during the electronic submission of the form, in order to contact you regarding:

 

  • the delivery of the order at your place
  • for confirmation and identification of the customer in any necessary case
  • for new or alternative products offered by www.rudolf-hellas.gr
  • special offers of www.rudolf-hellas.gr
  • receiving gifts after a lottery

You can choose whether or not you want to receive such communications from www.rudolf-hellas.gr by sending your request via e-mail to info@rudolf-hellas.gr.

 

www.rudolf-hellas.gr allows its users to correct, change, supplement or delete data and information submitted to www.rudolf-hellas.gr.

 

If you choose to correct or delete information that you have entered, a representative of www.rudolf-hellas.gr will try to make sure that the person making the changes is indeed the same person as the user and will act to delete this information from the his files directly.

 

To access, change or delete your personal data, report problems with the operation of the website or ask any questions, contact www.rudolf-hellas.gr at +30 2310755723 or via e-mail at info@rudolf-hellas.gr. The change or correction of your personal data can also be done through the registration page of www.rudolf-hellas.gr. Please note that we will do everything possible to protect your personal data, but the protection of your password on our website is up to you.

 

www.rudolf-hellas.gr is constantly expanding, updating and improving its website, and the related products and services, will update this policy. We recommend that you read this procedure at regular intervals to be informed of any changes to the content of this privacy policy. This policy will be modified from time to time without prior notice to users. Acceptance of the Privacy Protection Procedures applied by www.rudolf-hellas.gr.

 

If you use this website you accept and agree to this Privacy Statement as well as the terms and conditions of use of the website announced through it.

 

Cookies Policy

This website uses cookies in order to better understand your needs and offer you a more personalized experience. We may collect statistics directly and through our partners during your visit.

 

We would like to inform you about cookies. Cookies are small text files that are stored on the hard drive of each visitor / user, on his smartphone or on another device connected to the internet for the unique identification of the visitor’s browser or the storage of information & settings in the browser, such as the preferred language.

 

They are used to facilitate the access of the visitor / user regarding the use of specific services of our site, for the provision of personalized websites and for the adaptation of advertising and other content to reflect your special needs and interests. This can make your next visit easier and the site more useful for you.

 

Cookies may not be executed as passwords or used to transmit viruses and may not give us access to your hard drive. We can not read any information from your hard drive even if we store cookies there. We cannot verify your personal identity from this information.

 

You can disable cookies that are already stored on your computer, but it is important to know that some features are only available through the use of cookies, and if you choose to decline cookies, these features may not be available.

 

The use of cookies on our website concerns the following categories:

 

Strictly and Only the Necessary cookies

These cookies are essential to carry out a transaction or a request that you submit. Examples include storing (“memorizing”) information provided by you while browsing the site to send or track a package, and managing your login status during your visit.

 

Functional Cookies

These cookies allow the website to remember choices you have made in order to provide functionality for your benefit. For example, functional cookies allow the website to remember settings specific to you, such as your country selection and online connection status if selected by you, and to display previous shipments, tracked packages, and other personalized features.

 

Detailed Cookies

These cookies allow us to collect data related to your use of the website, including the content you click on as you browse the website, in order to improve the performance and design of the website. These cookies may be provided by the third party analytics provider, but are used only for purposes related to our websites.

 

Targeted Cookies

These cookies remember information about the use of the website so that we can deliver promotional and other targeted information to you on our website.

 

Fraud Prevention Cookies

These cookies store information that helps us to stop fraudulent use of the Website.

 

Detection Cookies

These cookies allow us to store information about how users got to the Website. We need to record this so that we can properly pay our Affiliates.

 

Cookies for measuring site performance

These cookies are used to collect anonymous statistics that allow us to understand how the public uses our website and help us to improve its structure and content.

 

When providing to the Website, links to third party websites, it is important to remember that these websites will have their own cookies and privacy policies that will govern any information you may submit. If you decide to use any linked third party website, please read their cookies and privacy policies before doing so.

 

Review cookies settings in the Browser

Each web browser provides clear instructions on the policy of use of cookies. For more information on cookie management, visit the appropriate link below.

 

  • Internet Explorer
  • Firefox
  • Google Chrome
  • Safari

We recommend that you refer to the official bibliography of the manufacturers for the most up-to-date information. You can find more information about cookies at www.allaboutcookies.org. If you continue to use this website, this will constitute your consent to the use of cookies.

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CONTACT US

Phone: +30 2310 755723
Fax: +30 2310 755722
E-mail: info@rudolf-hellas.gr